Jilievo live's Terms & Conditions — Fully in Bengali

The following terms and conditions apply to the use of the Jilievo Live website and all its services. By accessing this platform or creating an account, you confirm that you have read, understood, and agreed to abide by all these terms.

Jilievo live reserves the right to modify or update these Terms & Conditions at any time. Continued use of the platform following any changes will be considered acceptance of the revised terms. We recommend reviewing this page regularly.

These terms apply to jilievo live, all its associated services, mobile app, and any services provided through any platform or channel.

To register on jilievo live, you must provide accurate and complete information. Creating an account with false details is strictly prohibited.

Registration Requirements:

• Each person may register only one account. Multiple accounts are strictly prohibited.
• The name, mobile number, and date of birth provided at registration must be accurate and truthful.
• Only one account may be registered per mobile number.
• Keep your account password strong and never share it with anyone.
• If you notice any suspicious activity on your account, contact our support team immediately.

Only individuals aged 18 or above may register and use Jilievo Live. Use of the platform by minors is strictly prohibited.

KYC (Know Your Customer) Verification:

Identity verification (KYC) may be required for withdrawals or transactions above a certain amount. The following documents may be needed for this process:

• A clear photo of your National ID (NID) or passport
• A recent selfie photo
• Proof of payment method (if required)

Withdrawals may be held until KYC verification is complete. We recommend completing verification as soon as possible.

You can deposit on jilievo live via Mobile Pay, Nagad, and Rocket. Every transaction is encrypted and secure.

Deposit Terms:

• A minimum deposit amount applies — visit the platform's payment page for the current figure.
• Deposited funds are generally credited to your account instantly.
• Deposits from third-party accounts are not accepted.
• Failed transactions will be automatically refunded within a maximum of 24 hours.
• Cryptocurrency and other unauthorized payment methods are not accepted.

To withdraw your winnings from jilievo live, submit a withdrawal request. Once approved, funds are typically transferred to your mobile wallet within 1–48 hours.

Withdrawal Conditions:

• Withdrawals can only be processed to the same payment method used for the deposit.
• Minimum and maximum withdrawal limits apply.
• Withdrawals may be delayed if KYC verification has not been completed.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Withdrawals may be placed on hold pending investigation in cases of suspected suspicious activity.
• Daily withdrawal limits vary depending on your account level.

Jilievo live regularly offers a variety of bonuses and promotional offers. Each offer has its own terms and conditions.

General Bonus Terms:

• Wagering Requirement: Bonus funds must be wagered a set number of times before they can be withdrawn. This requirement varies for each bonus.
• Validity Period: Bonuses not used within the specified period after claiming will expire.
• Game Restrictions: Some bonuses are restricted to specific games. Please read the full bonus details.
• One Per Person: A member may not hold more than one active welcome bonus at a time.

Right to Decline Bonuses:

Jilievo Live reserves the right to modify, suspend, or cancel any bonus offer at any time without prior notice.

All betting and gaming activities on Jilievo Live are governed by the rules set out below.

Sports Betting:

• Once a bet is confirmed, it cannot be changed or cancelled (unless the cash-out option is available).
• If a bet is cancelled before the match begins, the full bet amount will be refunded.
• If a technical error affects the outcome of a bet, jilievo live reserves the right to void that bet.

Casino Games:

• All game outcomes are determined by an RNG (Random Number Generator) and are completely fair.
• Incomplete game rounds due to network issues will be settled according to server logs.
• Winnings obtained due to software or hardware errors may be voided.

The following activities are strictly prohibited on Jilievo Live and are treated as punishable offenses:

• Opening or managing multiple accounts
• Opening an account under a false identity or in someone else's name
• Abuse or manipulation of the bonus system
• Hacking or attempting unauthorized access to the platform's software
• Placing bets using automated bots or software
• Money laundering or illegal financial transactions
• Harassing or defrauding other players
• Attempting to manipulate game outcomes

Violating this restriction will result in permanent account closure, forfeiture of all account balances, and legal action where applicable.

Jilievo live reserves the right to suspend or permanently close an account under the following circumstances:

• If evidence of a terms violation is found
• For suspicious or unusual transactions
• Failure to complete KYC verification
• Extended inactivity (generally 12 months)
• Upon a self-requested account closure

To close your account yourself:

You may request account closure at any time by contacting support. You will have the opportunity to withdraw your remaining balance before the account is closed.

Jilievo live believes gaming is for entertainment — not hardship. We are fully committed to responsible gaming.

Protection tools available to you:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Limit: Set a time limit for continuous play.
• Cooling-Off Period: Temporarily deactivate your account for a set period of time.
• Self-Exclusion: Lock your account entirely for an extended break.

For more details, visit our Responsible Gaming page.

Jilievo Live operates under an international license. Any disputes arising from these terms will be resolved in accordance with the rules of the licensing authority.

Dispute Resolution Process:

1. Contact our customer support team first.
2. Our support team will work to resolve your issue within 48 hours.
3. If the issue remains unresolved, submit a formal complaint.
4. An independent mediator may be consulted if required.

Jilievo Live is committed to fair and transparent dispute resolution at all times.